Student Support
Average reply within 24 hoursQuestions about assessments, sessions, login issues, or next steps on the platform.
support@edmarg.comReach out for booking help, mentor applications, student guidance, or partnership conversations. We keep support clear, fast, and grounded in the same calm product experience learners already trust.
Support SLA
<24 hrs
Typical reply time for inbound requests.
Coverage
Students + Mentors
From onboarding questions to session flow help.
Best For
Real decisions
Not generic forms. Real help for meaningful next steps.
Questions about assessments, sessions, login issues, or next steps on the platform.
support@edmarg.comExperienced professionals can apply to guide learners through structured sessions.
Start mentor onboardingFor schools, communities, and organizations exploring EdMarg workshops or programs.
Open partnership inquiryOffice hours
Monday to Saturday, 10 AM to 7 PM IST
For urgent platform or session coordination questions, adding precise context in your subject line usually gets you the fastest resolution.
Send a message
Context-aware support
We route questions around bookings, mentors, and assessments to the right team from the start.
Clear timelines
You will know what happens next, whether that means a response, a walkthrough, or a follow-up.
Flexible scheduling
Need a conversation instead of an email thread? We can move complex issues into a call.
Self-serve first
If your question is really about choosing a mentor, understanding the product, or getting career clarity, these paths are often faster than opening a support conversation.